Terms and Conditions

Rates are dependent on the work involved, for guidelines general office administration is charged at £20 per hour.  All other work is charged as follows:-

Hourly Rate  

An hourly rate that is billed in the increments you use - no round up, no minimum charge

Projects

For projects that run over a given period of time a charge and timescale will be discussed and agreed upon

Retainers

If you need regular support, our retainer packages are likely to be the most cost effective for you:

Bronze - 10 hours per month plus 1 complimentary hour which can be carried over to the next month - £180 per month*

Silver - 15 hours per month plus 2 complimentary hours which can be carried over to the next month - £260 per month*

Gold - 20 hours per month plus 3 complimentary hours which can be carried over to the next month - £340 per month*

*Work to be undertaken during retainer hours to be agreed with client prior to commencement of contract.  Any other work or any hours over and above the contracted hours will be charged at the usual VAssistance rates. Complimentary hours can only be carried over for one month.  Retainers are invoiced one month in advance

£100 per night

Payment terms:                     Strictly 30 days from invoice date